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HAWAII RENTAL NEWS

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R)

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a rental property. It is a large single family home in a well developed neighborhood. The yards are separated by medium height lava rock walls. My neighbor has a huge mango tree […]

Published on: November 7th, 2014

Landlord Tenant Q&A with LURLINE R. JOHNSON (R)

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. Recently we had a tenant who moved out with three weeks left on his lease. Because the unit was vacant, he let his friend stay there. While the friend was […]

Published on: October 24th, 2014

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R)

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I own and manage a small house in Palolo Valley. The whole area is favored by the Hawaiian rats (rattus Polynesiensis), in addition to other rodents. I include in my lease addendum that the […]

Published on: October 17th, 2014

Landlord Tenant Q&A with LURLINE R. JOHNSON (R)

Q. I have a rental property that I have owned for years. My friend has a house that she wants to sell to me but I will have to sell the rental property if I want to buy hers. I would turn my friend’s house into another rental property if I buy it. Since it […]

Published on: October 11th, 2014

Landlord Tenant Q&A with RICHARD VIERRA (B)

RICHARD VIERRA (B), RMP Principal Broker & Director of Property Management Hawaii Reserves, Inc. National Association of Residential Property Managers Regional Vice President / Past President, Oahu Chapter Q. I am a landlord whose tenant recently had a mouse problem. The mouse was motivated by food left out in the kitchen area. Damages were done […]

Published on: October 3rd, 2014

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R)

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a tenant who is behind in his rent. I have tried to work with him but now need to just get rid of him. What are the steps I need to take […]

Published on: September 19th, 2014

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R)

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I moved out of my apartment at the end of last month. My landlord hasn’t returned my deposit yet and says she needs to wait until her next payday. She had to replace the […]

Published on: September 12th, 2014

Catherine M. Matthews (R), GRI

Catherine M. Matthews (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers During our NARPM-sponsored seminar in August, there were lots of good questions for our speakers. I have listed below several submitted questions that have short answers. As always, whenever referring to a lease, I refer […]

Published on: August 29th, 2014

Landlord Tenant Q&A with CARL L. FRAZIER (R)

CARL L. FRAZIER (R), PB, RMP Owner, Principal Broker Cornerstone Properties Past President, Oahu Chapter National Association of Residential Property Managers and National Conference Speaker Q. I’m just really confused about this whole month-to-month tenancy thing. I had a fixed lease with my tenant that ran out last year and we have been on a […]

Published on: August 22nd, 2014

Landlord Tenant Q&A with RICHARD VIERRA (B)

RICHARD VIERRA (B), RMP Principal Broker & Director of Property Management Hawaii Reserves, Inc. National Association of Residential Property Managers Regional Vice President / Past President, Oahu Chapter Q. Is the Fair Housing Law a national codification that has to be observed in every state? Do the Federal Fair Housing laws and regulations cover the […]

Published on: August 15th, 2014

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R)

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I just purchased a small older house as an investment. I am going to be fixing it up and renting it out. I have a good lease from my rental property back in Colorado […]

Published on: August 8th, 2014

Landlord Tenant Q&A with CARL L. FRAZIER, B, (R)

Q. I’m a landlord that lives on the Mainland. Well, last month my tenant didn’t pay rent. I called her cell phone in the middle of the month but she didn’t answer. She finally called me on the 21st and told me that there was a fire at the house and that they moved out […]

Published on: July 18th, 2014

Landlord Tenant Q&A with LURLINE R. JOHNSON (R)

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have rented a property as “pet friendly.” I just checked the tenant out and there was no physical damage from the pet but there is a “doggy smell.” The […]

Published on: July 3rd, 2014

Landlord Tenant Q&A with PRIMROSE K. LEONG-NAKAMOTO (RA)

PRIMROSE K. LEONG-NAKAMOTO (RA), RMP, CRS, GRI, ABR Property Manager, Nakamoto Realty, LLC. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a good job and good credit. I take good care of the unit I rent. If I take good care of the unit and pay my rent on time […]

Published on: June 27th, 2014

Landlord Tenant Q&A with LAURENE H. YOUNG, (B)

LAURENE H. YOUNG, (B), MPM, RMP, REALTOR Young Hawaii Homes, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers This question has a two-part answer. Part one was published in the June 15 Homes section. Q. I am trying to compose my own rental application. What should I include? A. Applications should have […]

Published on: June 20th, 2014

Landlord Tenant Q&A with LAURENE H. YOUNG, (B)

LAURENE H. YOUNG, (B), MPM, RMP, REALTOR Young Hawaii Homes, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers Q. I am trying to compose my own rental application. What should I include? A. Applications should have two parts: the criteria and the actual application. I will cover the criteria first and the […]

Published on: June 13th, 2014

Landlord Tenant Q&A with LURLINE R. JOHNSON (R)

Q. I got behind in my rent and my landlord gave me an eviction letter. Since receiving it, I paid up in full but my landlord still wants me out of the property for what seems like no reason to me now. I have proof showing I paid, and I never had any other problems. […]

Published on: May 30th, 2014

Landlord Tenant Q&A with CARL L. FRAZIER, B, (R)

Q. I have a washer and a dryer in my rental. The dryer has a lint trap that I can remove and clean. But, the dryer is not vented to the outside and it does not have silver exhaust vent tubing going to a bucket of water. The person I pay rent to says all […]

Published on: May 23rd, 2014

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R)

Q. I have a rental property and the tenants want me to take out the bathtub and put in a shower stall with grab bars. They told me that the husband was in a car accident and now cannot step into the tub safely and they expect this to be a permanent disability. Honestly, I […]

Published on: May 16th, 2014

Landlord Tenant Q&A with RICHARD VIERRA

Q. I am a tenant who just moved into an apartment, sight unseen. I paid my deposit and signed a 6 month lease, but the day I moved in, I discovered dozens of adult and baby roaches in the kitchen and bathroom cabinets and drawers. I tried spraying with roach spray on the first day […]

Published on: May 2nd, 2014

Landlord Tenant Q&A with LURLINE R. JOHNSON

Q. I am considering purchasing a rental property. What things should I consider when looking? What makes a good rental property? A. Having a rental property in Hawaii can be an excellent venture but you should be sure to do all your homework before purchasing. With a rental property, the ultimate goal should be to […]

Published on: April 18th, 2014

Landlord Tenant Q&A with LAURENE H. YOUNG

Q. My tenant wants to do the yard work in exchange for a decrease in his rent. I’m afraid the tenant won’t do a good job and don’t know if this is a good idea or not. What do I need to consider before letting the tenant do the yard work? A. Many tenants enjoy […]

Published on: April 4th, 2014

Landlord Tenant Q&A with CARL L. FRAZIER

CARL L. FRAZIER, B, (R), PB, RMP Owner, Principal Broker Cornerstone Properties Past President, Oahu Chapter National Association of Residential Property Managers and National Conference Speaker Q. I have a tenant who is just plain messy. The house is always dirty and cluttered whenever I come over. He’s a borderline hoarder. I’ve asked him time […]

Published on: March 28th, 2014

Landlord Tenant Q&A with LAURENE H. YOUNG

LAURENE H. YOUNG, RMP, REALTOR Young Hawaii Homes, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers Q. I found a rental house online and went to see it. The tenant was moving out so the house was messy, but I liked the layout and applied to rent it. The owner lives on […]

Published on: March 21st, 2014

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R)

Q. I own a condominium that I rent out. Recently, I was sent a letter stating that I needed to provide access to the inside of the unit to condominium management so they can inspect for something called “high risk components.” My tenant was annoyed because the inspection was scheduled for an inconvenient time. I […]

Published on: March 14th, 2014

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R)

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I had a tenant get locked out of their property and I told them to call a locksmith because I couldn’t make it to the rental to let them in with my key. She […]

Published on: February 28th, 2014

Landlord Tenant Q&A with LURLINE R. JOHNSON (R)

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. On Friday afternoon when I got home from work I noticed that my refrigerator wasn’t working. I called my landlord right away and she said she would call someone. A […]

Published on: February 14th, 2014

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R), GRI

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I rented a townhouse with two friends. We all signed the lease for one year with the landlord. Things started off good and went well for the first few months. But recently one of […]

Published on: February 7th, 2014

Happy 10th Anniversary to the Oahu Chapter of the National Association of Residential Property Managers (NARPM)!

Elaine Saigusa (B), CRS, RMP 2014 NARPM Oahu Chapter President Realtor/Property Manager Ainalani Realty The Oahu Chapter was established in 2004 with approximately 80 members, and today we are one of the largest chapters in the nation with 215 members. I’m pleased and proud to be elected to lead the Chapter as President in this […]

Published on: January 31st, 2014

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R), GRI

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a “what if” kind of question. As an owner of two rentals, I’ve been careful and fortunate for the most part in the tenants I’ve rented my units to. However, I am […]

Published on: January 24th, 2014

Landlord Tenant Q&A with LURLINE R. JOHNSON (R)

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a single older man living in my rental who takes exceptionally good care of it and brings in help with the cleaning both inside and out. He has […]

Published on: January 17th, 2014

Landlord Tenant Q&A with LAURENE H. YOUNG

LAURENE H. YOUNG, RMP, REALTOR Young Hawaii Homes, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers Q. I was having a difficult time renting my 3 bedroom unit. Finally I got an application, but the credit report was horrible. I decided to rent it anyway since the tenant seemed nice and there […]

Published on: January 3rd, 2014

Landlord Tenant Q&A with LURLINE R. JOHNSON (R)

Q. I met a rental agent at a potential rental for my family. When we discussed the process of renting the home, she told me I needed to make the security deposit check out to her personally. Is this legal? Are there different laws when renting from an owner vs. renting from a management company […]

Published on: December 27th, 2013

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R)

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I recently moved out of my rental after giving my 28 day notice and paying rent for those 28 days. Due to a trip I had planned for work, I moved out three weeks […]

Published on: December 20th, 2013

Landlord Tenant Q&A with LURLINE R. JOHNSON (R)

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. I am a member of the armed forces and have been living on base. At this time the barracks are getting overcrowded with new members arriving to the islands. We […]

Published on: December 13th, 2013

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R)

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I am really angry at my landlord. She came to do an inspection and told me I had to pay for half of the damage to the ceiling in the living room because I […]

Published on: November 29th, 2013

Landlord Tenant Q&A with LAURENE H. YOUNG

LAURENE H. YOUNG, RMP, REALTOR Young Hawaii Homes, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers Q. I own a rental property and have a tenant on a one year lease. His lease expires in 2 months. I want to do a walk-through of the property before I extend his lease. I […]

Published on: November 22nd, 2013

Landlord Tenant Q&A with CARL L. FRAZIER (R)

CARL L. FRAZIER (R), PB Owner, Principal Broker Cornerstone Properties Past President, Oahu Chapter National Association of Residential Property Managers and National Conference Speaker Q. I have a military tenant that I just signed a two year lease with two months ago. He just called me on the 20th of this month and he told […]

Published on: November 15th, 2013

Landlord Tenant Q&A with LAURENE H. YOUNG

LAURENE H. YOUNG, RMP, REALTOR Young Hawaii Homes, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers Q. I became a new landlord this year. What do I need to do regarding my taxes? And what else do I need to do? I also got an insurance settlement for damage caused by a […]

Published on: November 8th, 2013

Landlord Tenant Q&A with LURLINE R. JOHNSON (R)

Q. I live in an area that has several houses, and two weeks ago one of the neighbor’s dogs got out and attacked the grounds keeper. Now the owner says that if you have an animal you must get pet insurance. We have a one-year contract that doesn’t end until nexthear, and we have two […]

Published on: November 1st, 2013

Landlord Tenant Q&A with RICHARD VIERRA (B)

RICHARD VIERRA (B), RMP Principal Broker & Director of Property Management Hawaii Reserves, Inc. National Association of Residential Property Managers Regional Vice President / Past President, Oahu Chapter Q. My son, a student at the University, has been renting a studio in Waikiki for a year for $600 per month. He never signed anything, it […]

Published on: October 25th, 2013

Landlord Tenant Q&A with CARL L. FRAZIER (R)

CARL L. FRAZIER (R), PB Owner, Principal Broker Cornerstone Properties Past President, Oahu Chapter National Association of Residential Property Managers and National Conference Speaker Q. I have been living in a home for a little over two years. I really like it and have been very happy. I recently had a baby and could now […]

Published on: October 18th, 2013

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R)

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers At our sold-out NARPM-sponsored seminar in August for owners who manage their own rentals, we had a question and answer period where members of the audience had an opportunity to ask questions of a panel […]

Published on: October 11th, 2013

Landlord Tenant Q&A with LURLINE R. JOHNSON (R)

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. I found a rental house online and went to see it. The tenant was moving out so the house was messy, but I liked the layout and applied to rent […]

Published on: October 4th, 2013

Landlord Tenant Q&A with LURLINE R. JOHNSON (R)

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. My landlord mentioned that the water and sewer charges have increased over the past few months and he will be raising my rent to cover that cost. Water and sewer […]

Published on: September 27th, 2013

Landlord Tenant Q&A with CARL L. FRAZIER (R), PB

CARL L. FRAZIER (R), PB Owner, Principal Broker Cornerstone Properties Past President, Oahu Chapter National Association of Residential Property Managers and National Conference Speaker Q. Are there rules about when and how a landlord may enter the premises in which the renter lives? Three college girls are renting the house in question. The landlord comes […]

Published on: September 13th, 2013

Landlord Tenant Q&A with LAURENE H. YOUNG, RMP, REALTOR

Q. I just had a leak into my unit from the unit above me. The owner wants to have a company come in to dry my unit. I have guests right now. Can I refuse to have the company come in until after my guests leave in a week? What are my rights? Can I […]

Published on: August 30th, 2013

Landlord Tenant Q&A with DARLENE HIGA (RA), MPM, RMP

DARLENE HIGA (RA), MPM, RMP Property Manager, The Realty Company, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I’m considering getting a photovoltaic solar system for a home I own and rent out. What steps should I take and where do I begin? A. A photovoltaic system uses photovoltaic (PV) modules […]

Published on: August 23rd, 2013

Landlord Tenant Q&A with CARL L. FRAZIER (R), PB

CARL L. FRAZIER (R), PB Owner, Principal Broker Cornerstone Properties Past President, Oahu Chapter National Association of Residential Property Managers and National Conference Speaker Q. I have a couple of questions. My landlord is very hard to get hold of and I can’t seem to get her to help me. I’ve asked her for receipts […]

Published on: August 16th, 2013

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R), GRI

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I lived in my beautiful home for many years but have recently moved to an assisted living facility. I am renting my home out and I received a call from someone who said they […]

Published on: August 2nd, 2013

NARPM Oahu Chapter To Present Property Management Seminar HOW TO WIN AT THE GAME OF PROPERTY MANAGEMENT New Location Announced!

The Hawaii Chapter of the National Association of Residential Property Managers will present its popular annual “Mom and Pop” seminar geared to owners who manage their own property Tuesday, August 13, from 8:15 a.m. to 4 p.m. at Dole Cannery at Alakawa and Iwilei Road. The previous location, announced earlier, was the Japanese Cultural Center. […]

Published on: July 27th, 2013

Landlord Tenant Q&A with RICHARD VIERRA (B), RMP

RICHARD VIERRA (B), RMP Principal Broker & Director of Property Management Hawaii Reserves, Inc. National Association of Residential Property Managers Regional Vice President / Past President, Oahu Chapter Q. I own a small apartment building and have two tenants who have always been really good. Both are having separate problems but the same ending for […]

Published on: July 5th, 2013

Landlord Tenant Q&A with LURLINE R. JOHNSON (R)

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. I currently am on a month-to-month contract but a friend of mine told me that she always wants to be on a one year lease. It seems that it is […]

Published on: June 28th, 2013

Landlord Tenant Q&A with CATHERINE M. MATTHEWS (R), GRI

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a military tenant who is currently deployed and won’t be back until this December. We are on a month to month arrangement, and she has no family member or friend staying with […]

Published on: June 21st, 2013

Landlord Tenant Q&A with LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. I was at my friend’s house and happened to see her rental contract sitting on her desk. It was at least five pages long and seemed to be very official. […]

Published on: June 14th, 2013

Landlord Tenant Q&A with DARLENE HIGA (RA), RMP

DARLENE HIGA (RA), RMP Property Manager, The Realty Company, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a smaller 2 bedroom condo and I have been receiving a lot of calls from people asking me if I accept Section 8? What is Section 8? A. Section 8 is a […]

Published on: June 7th, 2013

Landlord Tenant Q&A with CARL L. FRAZIER (R), PB

CARL L. FRAZIER (R), PB Owner, Principal Broker Cornerstone Properties Past President, Oahu Chapter National Association of Residential Property Managers and National Conference Speaker Q. I rent out my Auntie’s home for her. When the tenants moved in there was calcium build up and water stains on the tiles in the bathroom shower. I told […]

Published on: May 31st, 2013

Landlord Tenant Q&A withLURLINE R. JOHNSON (R)

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a tenant who lives in a highrise condominium unit that I own. I got a call from the resident manager who said my tenant plays music too loudly […]

Published on: May 24th, 2013

Landlord Tenant Q&A with DARLENE HIGA (RA), RMP

DARLENE HIGA (RA), RMP Property Manager, The Realty Company, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have been using a handy-man friend I know to do work in my rental. I pay him of course and recently someone told me that was against the law…that I have to use […]

Published on: May 18th, 2013

Landlord Tenant Q&A with LAURENE H. YOUNG, RMP, REALTOR

LAURENE H. YOUNG, RMP, REALTOR Young Hawaii Homes, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers Q. One of my tenants gave a 28-day notice to vacate a unit and I began showing the unit to prospective tenants. I found a tenant who signed a new lease. However, the previous tenant then […]

Published on: May 3rd, 2013

Landlord Tenant Q&A with SCHERRY “SCHER” WEBB (R), E-PRO, GRI

SCHERRY “SCHER” WEBB (R), E-PRO, GRI Property Manager Woodstock Properties, Inc. 2013 President, Oahu Chapter National Association of Residential Property Managers Q. I am a tenant and am going to be checking out of my rental apartment soon, and the Property Manager is telling me that I have to have all my furniture and personal […]

Published on: April 19th, 2013

Landlord Tenant Q&A with LAURENE H. YOUNG, RMP, REALTOR

LAURENE H. YOUNG, RMP, REALTOR Young Hawaii Homes, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers Q. I just bought a rental property. It needs some work before I get a tenant. What is the difference between an improvement and a repair? What are some basic things I should know about deductions […]

Published on: April 12th, 2013

Landlord Tenant Q&A

RICHARD VIERRA (B), RMP Principal Broker & Director of Property Management Hawaii Reserves, Inc. National Association of Residential Property Managers Regional Vice President / Past President, Oahu Chapter Q. We live in a quiet neighborhood. A new family moved in next door and brought with them four chickens, two roosters and a dog. The roosters […]

Published on: April 5th, 2013

Landlord Tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I own a condo unit in a high-rise. I recently had a pipe that leaked behind the wall and caused significant damage to the unit below mine. The pipe serviced only my unit. There […]

Published on: March 29th, 2013

Landlord Tenant Q&A

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. I was renting a condo, and after moving out received the security deposit about 3 weeks later. I sent the check to my dad because he had loaned me the […]

Published on: March 22nd, 2013

Landlord Tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers The following is a frequently asked question we receive from owner/landlords renting out a single family home. Q. I am preparing to rent out my house as my wife and I have decided to move […]

Published on: March 15th, 2013

Landlord Tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. For three years I’ve had a tenant in a two bedroom house on my property, a single man, who makes periodic trips to the Mainland. He’s often gone for as long as a week […]

Published on: March 8th, 2013

Landlord Tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a tenant who is behind in his rent. I have tried to work with him but now need to cut my losses and get him out. What are the steps I need […]

Published on: March 1st, 2013

Landlord Tenant Q&A

CARL L. FRAZIER (R), PB Owner, Principal Broker Cornerstone Properties Past President, Oahu Chapter National Association of Residential Property Managers and National Conference Speaker Q. I signed a lease with an owner and he told me that a friend of his would be his required on-island agent. He gave me the friend’s name and contact […]

Published on: February 22nd, 2013

Landlord Tenant Q&A

LAURENE H. YOUNG, RMP, REALTOR Lui & Young Realty, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers Q. I live in a 15 unit apartment building. I am 4 months into my 12 month lease. I want to move to another unit in the same building that just became available. The landlord […]

Published on: February 15th, 2013

Landlord Tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Here are some short questions for which I have provided concise answers. Whenever I refer to a lease I am referring to the Hawaii Association of Realtors Standard Lease. Q. Under what circumstances is a […]

Published on: January 11th, 2013

Landlord Tenant Q&A

CARL L. FRAZIER (R), PB Owner, Principal Broker Cornerstone Properties Past President, Oahu Chapter National Association of Residential Property Managers and National Conference Speaker Q. I am going to be renting out my house. I have heard that it is important to complete an Inventory and Condition Form for a home prior to moving in […]

Published on: December 21st, 2012

Landlord Tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I want to buy a condominium to rent out right now but would like to live in it in the future. I have a dog and cannot imagine my life without one. I have […]

Published on: December 8th, 2012

Landlord Tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I am renting my large single family home out for the first time. What are a few things I might want to discuss with the tenants that are not in the standard lease? A. […]

Published on: November 24th, 2012

landlord/tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I moved out of my apartment at the end of last month. My landlord hasn’t returned my deposit yet and says she needs to wait until her next payday. She had to replace the […]

Published on: October 26th, 2012

landlord/tenant Q&A

CARL L. FRAZIER (R), PB Owner, Principal Broker Cornerstone Properties Past President, Oahu Chapter National Association of Residential Property Managers and National Conference Speaker Q. Can you give some advice on the best way to avoid lawsuits as a landlord? A. The best way to avoid a lawsuit is to sell your property and get […]

Published on: October 20th, 2012

landlord/tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I recently vacated a rental property that I lived in for several years. I complied with all the requirements for cleaning, including the interior and professional carpet cleaning. I was notified by my landlord […]

Published on: October 12th, 2012

landlord/tenant Q&A

LAURENE H. YOUNG, RMP, REALTOR Lui & Young Realty, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers Q. Can you please explain if it is okay to accept partial payment from a residential tenant after a 5 business day eviction notice for nonpayment of rent has been issued. I gave my tenant […]

Published on: October 5th, 2012

landlord/tenant Q&A

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a small one bedroom apartment that is close to downtown and very often get foreign students interested in renting the unit. Many times they will tell me that […]

Published on: September 28th, 2012

landlord/tenant Q&A

LIZ ISHIMITSU (RA) Property Manager Marie Hansen Properties, Inc. 2012 President, Oahu Chapter National Association of Residential Property Managers Q. I have a military tenant who called to give me notice to vacate because of orders off island. He said the orders haven’t been cut yet but he wanted to put in his notice. Do […]

Published on: September 21st, 2012

landlord/tenant Q&A

DARLENE HIGA (RA), RMP Property Manager, The Realty Company, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I checked my tenant out of the property and after the inspection I noticed that the 18 month old draperies were taped together, they had obviously ripped them. Can I still charge them for […]

Published on: September 14th, 2012

landlord/tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers During our annual NARPM seminar geared to people who manage their own properties, we had a question and answer period where members of the audience had an opportunity to ask questions of a panel of […]

Published on: September 7th, 2012

landlord/tenant Q&A

Lurline R. Johnson (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. A man we were renting to died in our apartment in a highrise building. We only found out because the neighbors complained of the smell. We called the police and […]

Published on: September 4th, 2012

Richard Vierra (B), RMP

<B>Q. I have an application from a prospective tenant for a home I rent out. He supplied a credit report that shows his credit is not very good. He is self employed and said he had some problems last year because clients didn’t pay him. He says his income is stable now and that he […]

Published on: August 26th, 2012

landlord/tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a tenant who has lived in my property for several years. They have a long term lease that has another 8 months remaining. The tenant was recently in a car accident and […]

Published on: August 19th, 2012

landlord/tenant Q&A

LAURENE H. YOUNG, RMP, REALTOR Lui & Young Realty, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers Q. I have a lease for another 8 months on the property I rented 4 months ago. I was just notified that the property is going to be placed on the market for sale. A […]

Published on: August 10th, 2012

landlord/tenant Q&A

DARLENE HIGA (RA), RMP Property Manager, The Realty Company, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a four bedroom house with an ohana attached. Since our kids have moved to the Mainland my husband and I moved into the ohana and tried once to rent the main house. […]

Published on: August 3rd, 2012

landlord/tenant Q&A

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a tenant who lives in a condominium unit that I own. It is a highrise. I got a call from the resident manager who said my tenant plays […]

Published on: July 28th, 2012

landlord/tenant Q&A

DARLENE HIGA (RA), RMP Property Manager, The Realty Company, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have been living in a home for a little over two years. I really like it and have been very happy here. I recently had a baby and could now use something bigger […]

Published on: July 14th, 2012

landlord/tenant Q&A

CARL L. FRAZIER (R), PB Owner, Principal Broker Cornerstone Properties Past President, Oahu Chapter National Association of Residential Property Managers and National Conference Speaker Q. I have been living in a home for a little over two years. I really like it and have been very happy here. I recently had a baby and could […]

Published on: July 7th, 2012

landlord/tenant Q&A

Q. If a landlord receives an application for an otherwise qualified family of 9 related people, are there city, state or federal limits as to the extent to which the landlord can legally reject the prospective tenant based on the number of people in the family in relation to the size of the rental unit? […]

Published on: June 24th, 2012

landlord/tenant Q&A

RICHARD VIERRA (B), RMP Principal Broker & Director of Property Management Hawaii Reserves, Inc. National Association of Residential Property Managers Regional Vice President / Past President, Oahu Chapter Q. I signed a lease with the owner of a home in Hawaii a couple of weeks ago to move myself and my family there. Along with […]

Published on: June 16th, 2012

landlord/tenant Q&A

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have an elderly single man renting from me, and he has always been a good tenant. However, lately I’ve become concerned because he looks very frail and been in […]

Published on: June 2nd, 2012

landlord/tenant Q&A

RICHARD VIERRA (B), RMP Principal Broker & Director of Property Management Hawaii Reserves, Inc. National Association of Residential Property Managers Regional Vice President / Past President, Oahu Chapter Q. My son, a student the University of Hawaii, has been renting a studio in Waikiki for a year for $600 per month. He never signed anything, […]

Published on: May 12th, 2012

landlord/tenant Q&A

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a “what if” kind of question. As an owner of two rentals, I’ve been careful and fortunate for the most part in the tenants I’ve rented my units […]

Published on: May 5th, 2012

landlord/tenant Q&A

LAURENE H. YOUNG, RMP, REALTOR Lui & Young Realty, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers Q. What are the pros and cons of a fixed vs. month-to-month rental agreement? Does the rental agreement need to be in writing? A. In deciding whether to sign a fixed or a month-to-month rental […]

Published on: April 21st, 2012

landlord/tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. We had thousands of dollars worth of damage to our rental townhouse in Kaneohe from the hail and big rain last month. We had purchased homeowner’s insurance and felt that we were covered for […]

Published on: April 14th, 2012

Landlord Tenant Q&A

Q. I just finished doing a major renovation to my home I added a master suite with a bathroom. I did the work under an Owner-Builder permit and the cost ran about $20,000. My intention was to continue living in the home but situations have changed and I have decided to put it on the […]

Published on: January 14th, 2012

Landlord Tenant Q&A

RICHARD VIERRA (B), RMP Principal Broker & Director of Property Management Hawaii Reserves, Inc. National Association of Residential Property Managers Regional Vice President / Past President, Oahu Chapter Q. A couple has rented from me for a long time in a second story walk-up. The wife is now having a problem walking and I am […]

Published on: November 19th, 2011

Landlord Tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers During our NARPM sponsored seminar in August we had a question and answer period where members of the audience had an opportunity to pose questions to a panel of experts. We had many more questions […]

Published on: November 12th, 2011

Landlord Tenant Q&A

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. We received a notice on our door saying that our rental property is going into foreclosure. We just renewed our lease and have another 11 months left to go. What […]

Published on: November 5th, 2011

Landlord Tenant Q&A

DARLENE HIGA (RA), RMP Property Manager, The Realty Company, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have recently had a couple of tenants ask me if I will rent to Section 8. What does this mean? What is Section 8? A. Section 8 is a program that assists families […]

Published on: October 22nd, 2011

Landlord Tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Q. Can you make some suggestions on preparing an Inventory and Condition form? Can I substitute pictures in place of a form if the tenant agrees? A. Inventory and Condition forms are very important in […]

Published on: October 15th, 2011

Landlord Tenant Q&A

CARL L. FRAZIER (R), PB Owner, Principal Broker Cornerstone Properties Past President, Oahu Chapter National Association of Residential Property Managers and National Conference Speaker Q. I have a house that I rented to several single roommates. Their lease is coming up for renewal and I would like some advice. I currently have them all on […]

Published on: October 8th, 2011

Landlord Tenant Q&A

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. Pets in rentals is a subject we are frequently asked to comment on as property managers. Questions about renting to pet owners come to us both from tenants and owners […]

Published on: October 1st, 2011

Landlord Tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Managers Because of the huge success of our recent NARPM Property Management Seminar, I’ve decided to use our weekly column this Sunday to say “mahalo” to the approximately 300 people who attended, to our seminar committee […]

Published on: September 17th, 2011

Landlord Tenant Q&A

LAURENE H. YOUNG, RMP, REALTOR Lui & Young Realty, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers     Q. I’m not sure what I have to declare as rental income on my taxes? What if my tenant does work for me in lieu of rent? What if I want to rent […]

Published on: August 27th, 2011

Landlord Tenant Q&A

RICHARD VIERRA (B), RMP Principal Broker & Director of Property Management Hawaii Reserves, Inc. National Association of Residential Property Managers Regional Vice President / Past President, Oahu Chapter Q. Is the Fair Housing Law a national codification that has to be observed in every state? Do the two sets of regulations and laws we are […]

Published on: August 20th, 2011

Landlord Tenant Q&A

LAURENE H. YOUNG, RMP, REALTOR Lui & Young Realty, Inc. 2011 President, Oahu Chapter National Association of Residential Property Managers Q. I think I found bedbugs in the property I am renting. Who is responsible for treating this? I don’t know how I got them…I keep the unit neat and clean. A. What a nightmare! […]

Published on: August 13th, 2011

Landlord Tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Mangers Q. I recently went to check on a tenant because their rent was late and they weren’t returning my telephone calls. I sent them a letter and additionally posted a copy on the front door […]

Published on: August 6th, 2011

Landlord Tenant Q&A

CARL L. FRAZIER (R), PB Owner, Principal Broker Cornerstone Properties Past President, Oahu Chapter National Association of Residential Property Mangers and National Conference Speaker Q. A rental unit that I own has often been maintained in a careless manner by tenants. I want to make visits to the property more regularly to encourage my future […]

Published on: July 30th, 2011

Landlord Tenant Q&A

Q. I recently heard about a new law for properties built before 1970 that requires an owner to use a special type of contractor to work on the property. My property was built in 1965 and needs to have the front door replaced due to old termite damage. Does this law apply to me? A. […]

Published on: July 16th, 2011

Landlord Tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Mangers Q. I have owned a small home for a number of years. I am now moving to the Mainland to be closer to my children and grandchildren. I will need to hire a property manager […]

Published on: July 9th, 2011

Landlord Tenant Q&A

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. I am a member of the armed forces and have been living on base. At this time the barracks are getting overcrowded with new members arriving to the Islands. We […]

Published on: June 25th, 2011

Landlord Tenant Q&A

PRIMROSE K. LEONG-NAKAMOTO (RA), RMP, CRS, GRI, ABR Property Manager, Nakamoto Realty, LLC. Past President, Oahu Chapter National Association of Residential Property Managers Q. I have a good job and good credit. I take good care of the unit I rent. If I take care and pay the rent on time, why does it matter […]

Published on: June 18th, 2011

Landlord Tenant Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Mangers Q. I live in an apartment building and my electricity is included in my rent. Last Friday the electricity went out. I called my landlord and he said there was nothing he could do, it […]

Published on: June 10th, 2011

Landlord Tenant Q&A

Q. I lived in several different apartment complexes on the Mainland. When I wanted a rental, the building superintendent could give me a list of everything available in the building. When I had a problem, even a minor one like changing burned out light bulbs, I’d call the building superintendent and he would do it […]

Published on: June 4th, 2011

Landlord Tenant Q&A

Q. Eight months ago I rented a two bedroom cottage on my property to a single man. When he reviewed the lease with me I asked if he planned to be the sole occupant. He said yes, but that his fiancee frequently visited and sometimes stayed on weekends…they planned to marry and at that point […]

Published on: May 28th, 2011

Landlord Tenant Q&A

LURLINE R. JOHNSON (R), ABR, CRB, CRS, GRI, RMP Property Manager Property Profiles, Inc. Past President, Oahu Chapter National Association of Residential Property Managers Q. My landlord gave us approval to bring in a puppy. He said we had to get “renter’s insurance” to cover any liability issues which we are okay with. He also […]

Published on: May 21st, 2011

Landlord/Tenant HAWAII’S Homes Q&A

CATHERINE M. MATTHEWS (R), GRI Broker-In Charge, Callahan Realty, Ltd. Past President, Oahu Chapter National Association of Residential Property Mangers Q. I am really angr y at my landlord. She came to do an inspection and told me I had to pay for half of the damage to the ceiling in the living room because […]

Published on: April 2nd, 2011

Landlord Tenant Q&A

Q. I’ve been investing in rentals for the past 30 years and currently own 14 units in various parts of Oahu. I’ve been managing them myself, but have reached a point in life where I want to start downsizing and spending more time traveling. I understand many property managers are also real estate agents who […]

Published on: January 24th, 2010

Landlord Tenant Q&A

Q. I rent out a small house to a couple who like to do a lot of Christmas decorating. They string lights around the perimeter of the roof and in outdoor trees that are close to the house. Inside they light the Christmas tree, wreathes, and garlands. They leave the lights on all day and […]

Published on: December 20th, 2009

Landlord Tenant Q&A

Q. I am a single person with a good job but limited income which does not always put me in a position to rent the type of apartment I would like to have. The lease on my current rental, which is small and not convenient to either my workplace or shopping, will expire at the […]

Published on: December 6th, 2009

Landlord Tenant Q&A

Q. If an outgoing tenant fails to clean the rental satisfactorily, that is, according to the standards of the landlord, and does not return it to the condition it was in at the time he/she took possession, can the landlord bill for his/her time and deduct from the deposit. In the particular case I am […]

Published on: November 29th, 2009

Landlord Tenant Q&A

Richard Vierra RMP Past President, Oahu Chapter National Association of Residential Property Managers Director of Property Management Hawaii Reserves, Inc. Q. Five years ago I pulled cash out of a refi and invested in a small multi-unit building in a nice Honolulu neighborhood. The tenants are a mix of young people saving up to buy […]

Published on: November 15th, 2009

Landlord Tenant Q&A

Q. Like many property managers and landlords, I’ve decided it’s time to “go green” with my rental units. I plan to start by requiring that compact fluorescent bulbs only be used in the apartments. I intend to include an addendum in the lease indicating that the compact fluorescents are to be purchased at the tenant’s […]

Published on: May 8th, 2009